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Appointment reminders will cut down on the number of no-shows and latecomers your business, agency, or practice sees. This is obvious. If your clients get a reminder about their appointment a day or two before, they’ll be more likely to remember it when it rolls around. And it will give them the opportunity to reschedule if their original appointment no longer works.
But cutting down on no-shows and latecomers is only the tip of the iceberg. There are many other reasons that you should consider custom appointment reminders for your business…
Depending on your industry, your clients may need to make certain preparations before their appointment with you. This could be something as simple as remembering to park in a particular location or as vital as not eating for a certain number of hours before the appointment. It may even involve bringing important documents with them.
Custom appointment reminders allow you to remind your clients of any preparations they need to make before their appointment, drastically boosting the number of prepared clients you see. And this will help your entire day to go smoother. It will cut down on the number of people who show up unprepared and need to reschedule.
In short, custom reminders can make all your appointments go smoother. But that’s not all…
When considering the possibility of using custom appointment reminders in your business or practice, you may be hesitant because of the cost. But if you were to add up the hours of time that your secretary spends on mundane tasks like sending out appointment reminders, you’d quickly realize that the cost of a quality appointment reminder service is nothing when compared to the cost of your employee’s time.
Custom appointment reminders free your employees up to do more important work than sending out texts, phone calls, or e-mails. And statistics have shown that your clients will be just as likely to respond to automated reminders as they would to an actual person. So, you’ve got nothing to lose and everything to gain by taking advantage of custom appointment reminders.
As you weigh the pros and cons of automated appointment reminders, you may be wondering whether you’d need to put a whole new management system in place. After all, what good are automated reminders if one of your employees still has to input everything by hand?
Fortunately, Unlimited Reminders works with most management systems so you can enjoy the benefits of automatic reminders with no new software, in-depth training, or wasted time or money.
In the past, phone calls were one of the few ways to quickly contact with a client or patient. Because of this, they earned the reputation for being the ‘professional’ and ‘courteous’ way to communicate. But times have changed. And as your clients have become busier, they’ve become less likely to answer phone calls. Texting and emailing is easier and allows people to communicate on their terms and in their time.
Your clients will appreciate the ability to respond to text message reminders when they have the time. And canceling or rescheduling appointments can be as easy as sending a short text. Though it seems like a simple thing, it has the potential to make a huge impact on your customer service experience.
By using custom appointment reminders, you’ll drastically reduce the number of last-minute cancellations, no-shows, and latecomers that your business has to deal with. But that’s not the only great thing about appointment reminders. They’ll streamline your appointments, save you money, save your staff time, and improve your customer service experience.
So, what are you waiting for? Call Unlimited Reminders today to discover these four benefits (along with several others) for yourself!