For spa and salon owners, time is money. When you’ve got a full schedule at the beginning of the day and half of them don’t show, that’s dollars out of your pocket. And if you have customers who are chronically late, they can cause your schedule to be completely upended, frustrating your other customers and endangering your income.
If you’re tired of no-shows and latecomers, maybe it’s time to take advantage of an appointment reminder service like Unlimited Reminders.
With an appointment reminder service, you’ll be able to drastically reduce the number of no-shows and latecomers to your salon or spa. Simply send out a text reminder a few days before your appointment, then another on the day of. This is one of the easiest ways to ensure your customers arrive at your spa or salon on time.
But appointment reminders aren’t just great for notifying your clients about their upcoming hair coloring or spa day. You can also use them to prompt a reschedule if needed, so you have plenty of time to make the necessary adjustments (such as shuffling employee schedules or filling in newly empty time slots).
In short, appointment reminders can revolutionize the way your spa or salon communicates with your clients. And once you’ve got it set up with your system, it can do it all automatically.
The only thing you’ll need to do is tailor one of these sample appointment reminders that have been written with spas and salons like yours in mind…
Good morning, [First Name]. Don’t forget that you have a [Service – e.g. haircut/highlight/massage/etc.] today at [Appointment Time]. Reply with 1 to confirm or 2 to cancel.
This is [Name of Receptionist/Stylist] with [Name of Spa/Salon]. You’ve got a [Service – e.g. haircut/highlight/massage/etc.] appointment scheduled for tomorrow at [Appointment Time]. Please arrive 5 minutes early so we can get started right on time! And call [Business Number] if you need to reschedule.
REMINDER: [First Name] has a [Service – e.g. haircut/highlight/massage/etc.] appointment today with [Name of Spa/Salon] at [Appointment Time]. Press 1 to confirm or 2 to cancel. You can reschedule by calling [Business Number].
Hey [First Name]!
Remember, you’ve got a [Service – e.g. haircut/highlight/massage/etc.] appointment today with [Name of Stylist] at [Appointment Time]. We’re located at [Address]. And don’t forget to [Special Instructions – e.g. park outback/arrive 5 minutes early/etc.]. If you need to reschedule, call [Business Number].
This is a reminder from [Name of Spa/Salon]. You have a [Service – e.g. haircut/highlight/massage/etc.] appointment today at [Appointment Time]. Arrive 5-10 minutes early for a complimentary beverage. We can’t wait to see you. And let us know if you need to reschedule by calling [Business Number].
By using one of these templates as a base and infusing it with your spa or salon’s personality, you’ll be able to reduce no-shows and latecomers, connect better with clients, and ensure your business runs smoothly all day, every day.
If you’re ready to discover the power of appointment reminders for your spa or salon, look no further than Unlimited Reminders. We have the services you need to communicate effectively with your clients about their appointments.