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“I Completely Forgot!”
It’s happened to all of us. You’re in the middle of something mundane – taking a bite of lunch, checking your e-mail, glancing at your calendar – when suddenly it hits you.
“I had an appointment… and I completely forgot!”
And as the realization washes over you, you’re filled with disappointment, frustration, and anxiety. Your mind starts to race as you think about what the other person will say. Will they be angry? Will this create a problem for your business relationship moving forward? Is there anything you can do to make it up to them?
So, you grab your phone, dial their number, and wait for an answer. And when you hear them say, “Hello,” you immediately blurt out, “I’m so sorry! I completely forgot about our meeting!”
Missed appointments leave everyone involved feeling frustrated. They’re a waste of time. And if you’re running a business that relies on scheduled appointments, a single late client can ruin your whole day.
But missed appointments don’t have to be a way of life for you and your business. With the right tools and system in place, you can minimize the number of latecomers and no-shows you have. All it takes is a simple reminder.
While reminders sent via phone calls work, they aren’t your most effective option. Most people ignore phone calls from unknown numbers. And many people leave their phones on silent, only catching calls after the fact. Perhaps that’s why research has shown that the average US smartphone owner uses text messaging five times as much as phone calls.
If you’re going to reach your customers effectively, automated text reminders are your best bet.
Automated text reminders offer a number of benefits over phone calls and e-mails. For one thing, they can be received and responded to without someone having to completely stop what they’re doing and get on the phone. And unlike e-mails, most people will get an automatic notification when your text comes through. Plus, they don’t require an internet connection and won’t use up data.
With an automated text reminder, clients can confirm their appointment with a simple “Yes” or “No.” This not only reminds them of their appointment, but it gives your business advance notice of open time slots, allowing you to streamline your business, saving time, money, and resources in the process.
And when you automate your text reminders, you can ensure your customers get the reminder they need right on time. There’s simply no better way for doctor’s offices, clinics, and other appointment-reliant businesses to connect with their clients.
If you’re ready to streamline your business’s approach to appointments, you can take advantage of Unlimited Reminders’ automated text reminders. Stay connected with your clients and eliminate no-shows and latecomers starting today.
Contact us today to get started!